Privacy Policy

Last Updated: March 31, 2026

At Courage Counseling LLC ("we," "us," or "our"), we respect your privacy and are committed to protecting it through our compliance with this policy. This Website Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.couragecounselingmd.com/(our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect on this Website. It does not apply to Protected Health Information (PHI) collected offline or through our secure patient portal. For information on how we handle patient medical records and PHI, please review our Notice of Privacy Practices (HIPAA).

1. Information We Collect About You

We collect several types of information from and about users of our Website, including:

  • Voluntarily Provided Information: Personally identifiable information, such as your name, email address, or phone number, which you provide when filling out contact forms, subscribing to newsletters, or requesting a consultation.

  • Automated Information: Information collected automatically as you navigate through the site, which may include usage details, IP addresses, browser types, and information collected through cookies and tracking technologies.

2. How We Use Your Information

We use information that we collect about you or that you provide to us to:

  • Present our Website and its contents to you.

  • Provide you with information, services, or support that you request from us.

  • Respond to your inquiries and communicate with you about your potential treatment needs.

  • Improve our Website, marketing, and user experience.

  • Fulfill any other purpose for which you provide it.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide:

  • To contractors, service providers, and other third parties we use to support our business (such as website hosting and email delivery services).

  • To fulfill the purpose for which you provide it.

  • To comply with any court order, law, or legal process, including responding to any government or regulatory request.

  • If we believe disclosure is necessary to protect the rights, property, or safety of Courage Counseling LLC, our clients, or others.

4. Cookies and Tracking Technologies

Our Website may use "cookies" and similar tracking technologies to enhance your experience. A cookie is a small file placed on your device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. We use cookies to understand how visitors interact with our site and to analyze website traffic.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure.

Important Warning: Please do not submit highly sensitive information, such as detailed medical histories or Protected Health Information (PHI), through the contact forms on this Website. Standard email and website forms are not secure methods for transmitting PHI.

6. Third-Party Links

Our Website may contain links to other websites, including secure client portals (e.g., SimplePractice, TherapyNotes) or external mental health resources. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to read the privacy policies of any website you visit.

7. Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 through this Website. If you are under 13, please do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

8. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website's homepage. The date the privacy policy was last revised is identified at the top of the page.

9. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, please contact us at:

Courage Counseling LLC

3525 Ellicott Mills Drive Suite B
Ellicott City, Maryland 21043

kelsey@couragecounselingmd.com

(301)-678-3953